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Privacy Policy
This document sets forth the The Decal Zone Online Privacy Policy (the "Privacy Policy") for this Web site, www.godecalzone.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. This Privacy Policy does not govern privacy practices associated with offline activities or other The Decal Zone web sites. Changes in Privacy Policy
All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. The Decal Zone reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the home page of the Site. If as the result of such changes, you want to alter the ways in which The Decal Zone is allowed to use your personal information, you can do so by following the procedure described below in the section titled "Updating your personal information and privacy preferences." You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Site after such notice has been posted for thirty (30) days with the following exception: If at the time you provide personal information to The Decal Zone you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by The Decal Zone or by third parties, The Decal Zone will not change your preference in this regard without your express consent. However, if The Decal Zone sells assets (or the assets of a division or subsidiary) to another entity, or The Decal Zone (or a division or subsidiary) is acquired by, or merged with, another entity, The Decal Zone may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent.
Entities collecting personal information
Personal information on this Site is collected by The Decal Zone. The Decal Zone's address isĀ 19141 McCowan Road,Ā Mount Albert, Ontario Canada L0G 1M0 and its telephone number is 1-866-325-0663.
The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.
Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as subscribing to the collaboration services offered on the Site or utilizing online software applications, The Decal Zone may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, The Decal Zone may ask that you provide us personal information, such as your first and last name, mailing address (including ZIP code), e-mail address, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you use the Site, The Decal Zone or third parties authorized by The Decal Zone may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol ("IP") address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. The Decal Zone also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.
When you submit personal information to The Decal Zone through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which The Decal Zone and its affiliates and subsidiaries maintain offices, including, without limitation, Canada. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of The Decal Zone. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible and the pages are being hosted by a vendor of The Decal Zone.
The Decal Zone has established relationships with various service providers whose services are available to you from this Site or from Web sites that are linked to this Site. Typically, these providers offer services that The Decal Zone customers might find useful, such as those that can be used in conjunction with The Decal Zone services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such site, and personal information that you provide while on this Site in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with The Decal Zone personal information collected from you. In such instances, The Decal Zone may use this information in a manner consistent with this Privacy Policy. In the situation where sites have a The Decal Zone "look and feel," and you reasonably believe you are on an The Decal Zone site, the site is collecting information in a solely intermediary capacity and does not use personal information for secondary purposes.
How your personal information is used
The Decal Zone collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Your personal information is also used to keep you informed about product updates, special offers, and other products and services of The Decal Zone and selected third parties if you have so opted to receive such communications.
The Decal Zone may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. The Decal Zone may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.
Your choices with respect to personal information
The Decal Zone recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, The Decal Zone will not communicate any information to you regarding products, services, and special offers available from The Decal Zone, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, The Decal Zone will also not provide your name to other companies or organizations without your consent.
There are other instances in which The Decal Zone may divulge your personal information. The Decal Zone may provide your personal information if necessary, in The Decal Zone's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of The Decal Zone or others.
Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of The Decal Zone products or services or registering a The Decal Zone product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected The Decal Zone personnel and contractors have access to via password. The Decal Zone encrypts your personal information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to The Decal Zone.
Personal information that you provide that does not constitute Registration Information also resides on a secure server and is only accessible to selected The Decal Zone personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information.
Use of cookies
When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables The Decal Zone to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
While The Decal Zone uses cookies to track your visit to godecalzone.com, and our Web servers automatically log the IP/Internet address of your computer, The Decal Zone does not generally use this information to identify you personally. However, if you expressly provide consent for godecalzone.com to "remember" the unique identifier that you select when you register for various activities on the site, that unique identifier will be stored on a cookie on your computer, linked to your registration information, and your navigation path around the site will be tracked. We associate this data to understand how our site and services are being used so we can understand our customers and offer appropriate products and services.
Subscribe or Un-Subscribe
This site gives users the following options for adding or removing their information from our database to not receive future communications or to no longer receive mailing list messages.
Create/Correct/Update your Account Information
This site gives users the following options for creating, changing and modifying customer account information.
Privacy-related inquiries and complaints
The Decal Zone takes its users' privacy concerns seriously. If you believe that The Decal Zone has not complied with this Online Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to the The Decal Zone Privacy Officer at the address indicated above.
In your letter, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the The Decal Zone Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.
Please note that if you provide The Decal Zone with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), The Decal Zone cannot guarantee that your most recent privacy preference will be honored.
Also, please note that The Decal Zone is not responsible for the content or privacy practices of non-The Decal Zone Web sites to which this Site or any other The Decal Zone Web site may link. You should review the privacy policy of such sites before using the sites.
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DATA POLICY
When you use The Decal Zone, we must process information about you. The types of information we collect depend on how you use The Decal Zone.
We realise that people are unsure about entering their personal details into websites via the Internet. Below, we explain what information we collect from you, how we use and process your information, who we transfer it to etc.
When this policy mentions āThe Decal Zoneā āwe,ā āus,ā or āour,ā it refers to The Decal Zone, the company that is responsible for your information under this Data Policy (the āData Controllerā).
A) WHAT KINDS OF INFORMATION DO WE COLLECT?
We collect the content, communications and other information you provide when you use The Decal Zone, including when you sign up for an account, subscribe to our newsletter, make a comment, update your user profile, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo, the date of sign-up, or the date a file was created.
- When you sign up as a userĀ
When you manually sign-up as a user on The Decal Zone we collect the following information from you: first name, last name, email address, telephone number, company name (if applicable) and your address which includes the name of your city, country you reside and zip/postal code.
When you sign-in via Facebook we collect your data from your public profile, including your name, profile photo, email address, nationality and other information provided by Facebook.
When you sign-in via Google+ we collect data from your Google+ profile, including your name, profile photo, email address, nationality and other information provided by Google+.
- When you make a purchase
For us to process an order for you, we collect some information from you. The information required may vary per item chosen, depending on which design you wish to purchase, as it ultimately depends on what information our production department requires to produce our product for you.
We always require your title, full name, email address, billing/shipping address, and your contact number. For certain Products that you purchase we may also require additional details as a driver name, country flag of nationality, kart number in order to produce the product.
In order to confirm purchase of a Product on the website The Decal Zone also require your credit or debit card details and perhaps other financial details. Please note that we only store 4 of the 16 digits of your credit card for security reasons. The remaining information is passed on to Shopify, PayPal or PSIGate, who are the international and accredited payment gateway providers. We furthermore collect information about the Product purchase and transaction, including meta data such as IP location, time of making the purchase and other information.
- Messaging with users
When you communicate with The Decal Zone or use the The Decal Zone messaging service to communicate with other users, we collect information about your communication and any information you choose to provide, including meta data. In such messages you could in theory provide information about your religious views, political views, or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or trade union membership) could be subject to special protections under the laws of your country.
- When you provide details for e-newsletters or similar
When you subscribe to our newsletter, or download any articles via email or similiar, we will collect and store your email address.
- Your usage
We collect information about how you use The Decal Zone, such as the types of content you view or engage with; the features you use; the actions you take; the suppliers or users you interact with; and the time, frequency and duration of your activities. For example, we log when you're using and have last used The Decal Zone, and what products, pages, and other content you view on The Decal Zone.
- Things others do and information they provide about you
We also receive and analyze content, communications and information that other people provide when they use The Decal Zone. This can include information about you, such as when others send a message to you.
- Device Information
As described below, we collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with The Decal Zone, and we combine this information across different devices you use.
Information we obtain from these devices includes:
- Device attributes: information such as the operating system, hardware and software versions, and browser type.Ā
- Device operations: information about operations and behaviors performed on the device, e.g. mouse movements (which can help distinguish humans from bots).
- Identifiers: unique identifiers, device IDs, and other identifiers, associated with the same device or account.Ā
- Network and connections: information such as the name of your mobile operator or ISP, language, time zone, and IP address.Ā Ā
- Cookie data: data from cookies stored on your device, including cookie IDs and settings
B) HOW DO WE USE THIS INFORMATION?
We use the information we have (subject to choices you make) as described below and to provide and support the growth of The Decal Zone. Hereās how:
- Provide, personalise, measure and improve The Decal Zone: We use the information we have to deliver our Products, including to measure and personalize features and content (including your product choices, currency and activity display) and make suggestions for you (such as Products you may be interested in or topics you may want to follow, etc.) To create personalized Products that are unique and relevant to you, we use your past browsing data on The Decal Zone; how you use and interact with our Products, companies, and users; and your geographical location.
- Location-related information: We use your current location (via IP address) to show you Product information in your local currency, including showing you relevant Products.Ā
- Product research and development: We use the information we have to develop, test and improve The Decal Zone and its existing features, including by conducting surveys and research, and testing and troubleshooting new products and features. We also use your information to share with other users on e.g. how many users are currently active in the Product youāre looking at, or if a user has recently purchased a Product in a given region.Ā
- Provide measurement and analytics: We use the information we have to understand the usage of The Decal Zone better, to know how many people use it, and how they use it.Ā
- Promote safety, integrity and security: We use the information we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad user experiences, maintain the integrity of The Decal Zone, its Products, and data, and promote safety and security on The Decal Zone, and for all the data we collect.Ā
- Marketing and Communication with you: We use the information we have to send you marketing communications, communicate with you about The Decal Zone, our Products, about a conversation youāre having with a supplier, and let you know about our policies and terms of use. We also use your information to respond to you when you contact us, to assist you better with an existing or upcoming purchase.Ā Ā
C) HOW IS THE INFORMATION SHARED?
Upfront, we DO NOT sell any of your information to anyone. Your information is shared with other parties in the following ways:
- Suppliers of Products:Ā
We are required to communicate and share your information to the supplier with which you purchased a Product so that the supplier knows your required purchase information and when you will be starting your Product. We give your name, your nationality, your phone number, your email address, and other information provided, including all the information entered into the purchase form, when making a purchase, and other information collected post-purchasing, to the supplier. The supplier requires this information to process your purchase. The supplier and other users will furthermore receive all the information that you pass to them via our messages system inside The Decal Zone. All suppliers on whose behalf we facilitate purchases of Products have agreed to the The Decal Zone terms and conditions and accepted this The Decal Zone Data Policy.
- People and Suppliers that you share and communicate with:
The users and suppliers who you communicate with will receive all the information shared and communicated. In order to help and assist you, we furthermore share all this information with a few select The Decal Zone staff so that they can assist you better with your communication, existing or upcoming Product purchases. When you make an enquiry via The Decal Zone and respond back to e.g. a supplier via email, this information still goes through The Decal Zone and is shared with the supplier, via The Decal Zone, as well as the few select The Decal Zone staff. Ā
- Public information:Ā
Public information on The Decal Zone can in principle be seen by everybody, including if other people donāt have an account in The Decal Zone. This includes comments you make in our forums, comments to an article or blog post. We may furthermore share questions or concerns that you raised with The Decal Zoneās Customer Service, and provide an answer to such questions publicly, to better assist other users of The Decal Zone.
- Content others share or reshare about a page on which youāve contributed some content:
When you post a comment, make a review, upload an image, or in any other way make some information publicly available on The Decal Zone, such information may be shared via The Decal Zone or other channels by other users.
Information about your active status:
When youāre logged in and on The Decal Zone other people will be able to see signals telling them that youāre active, or when you last used The Decal Zone, when they check your profile.
Apps, websites, and third-party integrations on or using The Decal Zone:
When you do a login with Facebook or Google+, they will know that you logged into The Decal Zone, so this information is shared with Facebook and Google. Same applies if you do a social media share or like with a social media channel such as e.g. Facebook, Google+ or another third party platform.
New owner:
If the ownership or control of all or part of The Decal Zone changes, we may transfer the information to the new owner.
Sharing with Third-Party Partners:
We share analytics and browsing data with third parties such as Google, Facebook, Instagram, Twitter, and other third parties for marketing and analytics purposes, including improving The Decal Zone as a product. Most of this data is, however, only accessible on an aggregate manner.
Our auditors and other people may have access to some of your purchasing data, but merely from a legal perspective, e.g. when weāre having our accounts audited by an accredited auditor company.
Vendors and service providers:
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.
Law enforcement or legal requests:
We share information with law enforcement or in response to legal requests.
D) WHAT IS OUR LEGAL BASIS FOR PROCESSING THE DATA?
We collect, use and share the data that we have in the ways described above:
- as necessary to fulfill ourĀ https://godecalzone.com/pages/terms-of-use
- consistent with your consent, which you may revoke at any time through the The Decal Zone profile page;
- as necessary to comply with our legal obligations;
- as necessary for our (or others') legitimate interests, including our interests in providing an innovative, personalized, safe, and profitable design service to our users and partners, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.
E) HOW CAN YOU EXERCISE YOUR RIGHTS PROVIDED UNDER GDPR?
Under the General Data Protection Regulation, you have the right to access, edit, rectify, port and delete your data. You will be able to do such under your The Decal Zone profile page.
F) DATA RETENTION, ACCOUNT DEACTIVATION, AND DELETION
We store data until it is no longer necessary to provide our services and The Decal Zone as a product.
This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
For all files submitted via The Decal Zoneās message system, we will delete any file with a storage time of 24 months or more.
If you decide to close your The Decal Zone account from your The Decal Zone profile page, we will deactivate your account and delete all your profile information. Please note, however, that we in our files may retain some information associated with your account and past transactions for purposes including backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.
As a registered The Decal Zone user, you can modify your email subscription choices at any time on the The Decal Zone profile page. Please note, however, that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating to your The Decal Zone account, without offering you the opportunity to opt out of receiving them.
G) HOW DO WE RESPOND TO LEGAL REQUESTS OR PREVENT HARM?
We want you to feel confident about using The Decal Zone, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
You should be aware that where you link to another website from this website, that The Decal Zone has no control over that other website. Accordingly, The Decal Zone cannot guarantee that the controller of that website will respect your privacy in the same manner as The Decal Zone.
We access, preserve and share your information with regulators, law enforcement or others:
- In response to a legal request, if we have a good-faith belief that the law requires us to do so. We can also respond to legal requests when we have a good-faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.
- When we have a good-faith belief it is necessary to: detect, prevent and address fraud, unauthorized use of the Products, violations of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Products), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off The Decal Zone.
The Decal Zone is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible. People below 18 years old will not be able to make a product purchase.
H) HOW DO WE OPERATE AND TRANSFER DATA AS PART OF OUR GLOBAL SERVICES?
We share internally within the The Decal Zone Companies and externally with our partners and with those you chat and message with around the world in accordance with this policy. Information controlled by The Decal Zone will be transferred or transmitted to, or stored and processed in Canada or other countries outside of where you live for the purposes as described in this policy. These data transfers are necessary to provide the services set forth in theĀ https://godecalzone.com/pages/terms-of-useĀ and to globally operate and provide The Decal Zone to you.
I) HOW WILL WE NOTIFY YOU OF ANY CHANGES MADE?
We may update our Data Policy from time to time. We will notify you of any changes by posting the new Data Policy on this page. You are advised to review this Data Policy periodically for any changes. Changes to this Data Policy are effective when they are posted on this page.
J) HOW TO CONTACT THE DECAL ZONE FOR ANY QUESTIONS YOU MAY HAVE
The data controller responsible for your information is The Decal Zone who you can contact here atĀ https://godecalzone.com/pages/contact-us
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