- Terms and Conditions
Terms and Conditions
Ordering online with us is safe and secure! All prices quoted are in U.S. Dollars and do not include applicable sales tax or delivery. All orders will be shipped via Courier or Standard Post and all charges are extra. All orders are completed within 14 business days upon receipt except orders received on Friday after 6:00 pm EST as well as on holidays or weekends. These orders will be processed on the next available business day and completed within 14 business days of that date.
The Decal Zone accepts Visa, MasterCard, American Express credit cards, debit cards, e-transfers, check and bank transfers. We also have available the PayPal payment system for those who chose to use this alternative. We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We use only bank-approved encryption and security features. Your credit card information is never stored on this site and never re-used automatically for another transaction. It is provided to your credit card issuer only for confirmation of the transaction and never shared with any other organization.
In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order, Canadian Money Order or Bank Draft. Checks will be accepted on orders however they will delay your order as we must wait for your funds to clear before we process and ship any merchandise.
Please allow an additional 15-25 business days for shipping of your merchandise if paid by check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.
When you place an order to purchase a product from The Decal Zone, we will send you an e-mail confirming receipt of your order and containing the details of your order.
The Decal Zone charges sales tax for products ordered on site based on the applicable combined federal and provincial sales tax rate of the location to which the order is being shipped to in Canada. Goods & Services Tax (GST) of 5% will be charged on all orders. Products being shipped to locations in Ontario will be charged 13% HST (Harmonized Sales Tax) and added to all orders. Local sales tax not applicable on International orders.
Shipping charges are calculated on a per-order basis. We do our best to ship orders within 14 business days upon receipt except orders received on Friday after 6:00 pm EST as well as on holidays or weekends. These orders will be processed on the next available business day and are counted as 14 business days from that date. Our shipping and handling fees are calculated automatically and will be displayed when you go through the checkout process. Delivery charges will be added to your order summary.
International Customers: You are also responsible for any import or customs fees charged by your government in addition to the shipping fees shown. We are unable to predict which shipments will be assessed these fees or the amount of the fee that might be charged.
Returns / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.
Our refunds policy does not affect your statutory rights. We will be operating damage and replacement refunds policy where if the goods are faulty or if you are returning an item because of an error on our part, you will send the goods back to The Decal Zone and we will replace the goods.
The Decal Zone will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.
Services and Conditions of Use
As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.
The Decal Zone provides access to the The Decal Zone website to sell our products and services to you, subject to the conditions set out on this page. The Decal Zone does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use The Decal Zone only with the involvement of a parent or guardian.
Please read these conditions carefully before using The Decal Zone website. By using The Decal Zone website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future The Decal Zone service, you will also be subject to the guidelines and conditions applicable to that service.
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time. You will be subject to the policies and Terms & Conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Rules for Online Conduct
By using the service, you agree that you will not attempt to undermine the integrity of this web site.
The Decal Zone grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Decal Zone. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Decal Zone without expresses written consent. You may not use any meta tags or any other "hidden text" utilizing The Decal Zone’s or its affiliates' names or trademarks without the express written consent of The Decal Zone. Any unauthorized use terminates the permission or license granted by The Decal Zone.
You are granted a limited, revocable, and non-exclusive right to create a hyper link to the Welcome page of The Decal Zone as long as the link does not portray The Decal Zone, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Decal Zone logo or other proprietary graphic or trademark as part of the link without our express written consent.
Limitation Of Liability And Warranty
CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELA Y IN OPERA TION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.
NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.
TO THE FULL EXTENT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU/OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF ANTICIPATED SAVINGS, WASTED EXPENDITURE, LOSS OF PRIVACY AND LOSS OF DATA) OR ANY OTHER INDIRECT, SPECIAL OR PUNITIVE DAMAGES WHAT SOEVER THA T ARISE OUT OF OR ARE RELA TED TO THE GODECALZONE.COM WEBSITE OR ANY PRODUCT SUPPLIED BY US TO YOU. IN ANY EVENT, OUR LIABILITY TO YOU SHALL BE LIMITED TO THE PURCHASE PRICE OF THE GOODS SUPPLIED TO YOU.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
Please ensure that the details you provide us with are correct and complete. Inform us immediately of any changes to the information that you provided when registering. The Decal Zone reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not The Decal Zone, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
• for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
• to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
• to cause annoyance, inconvenience or needless anxiety
When you visit The Decal Zone or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Decal Zone and other marks indicated on our website are trademarks or registered trademarks of The Decal Zone in Canada and/or other jurisdictions. The Decal Zone’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of The Decal Zone. The Decal Zone’s trademarks and trade dress may not be used in connection with any product or service that is not The Decal Zone's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The Decal Zone.
All other trademarks, company or product logos not owned by The Decal Zone but included on this website are the trademarks or registered trademarks of their respective owners and are provided as a convenience only for their lawful use, who may or may not be affiliated with, connected to, or sponsored by The Decal Zone. It is the expressed intent of The Decal Zone that any unauthorized use of the aforementioned items by the purchaser shall be the sole responsibility of the purchaser. Purchase of any product from The Decal Zone is not authorization for the use of any specific logo or trademark. By clicking “Add to Cart” you convey to The Decal Zone you have authority (if need be) to use the artwork.
The Decal Zone is the sole owner of any and all designs; artwork and graphics produced by The Decal Zone and reserves all rights. You do not acquire ownership to any design produced by The Decal Zone. The viewing of the designs displayed is for viewing purposes only. No authority is given to any persons or business wishing to reproduce or duplicate any part of any design, templates or styles through any other party in any way shape or form. Design fees are charged based on labor only and do not offer the customer any copyright to that design. Reproduction of any designs, artwork, graphics or templates provided by The Decal Zone will not be tolerated unless produced through The Decal Zone. Such conduct will result in direct breach of copyright protection and will be contested by law. All information, spelling, numbers, ideas supplied must be clear and a 100% accurate were possible. The Decal Zone takes no responsibility for incorrect information.
All logos and files are to be supplied in either .eps, .pdf, .ai or .cdr (vector format with layers intact) .jpg/. jpeg or any other bitmap files are not acceptable images. A set-up fee will be charged for any logo that requires recreation and may affect the turn around time.
The Decal Zone takes no responsibility for the incorrect application of any decal kits, incorrect use or incorrect storage of any supplied products. All The Decal Zone decal kits have been tested and fit the bodywork satisfactorily.
The Decal Zone does not run accounts or offer terms and payment is to be paid in full before production is to begin. All The Decal Zone products carry the The Decal Zone branding on the decal kits.
Once the decal kit is fitted to the kart it is requested that the customer provide a photograph of the kart by itself so it can be added to the The Decal Zone Gallery.
Production lead times are generally 3 -5 days before shipping. For custom orders, production lead times are generally 3-5 days after approval of the design before shipping. However larger orders may vary due to time constraints and other third party delays such as materials, delivery service and software maintenance.
No other third party can be responsible for a redesign unless approved by The Decal Zone in advance.
Before confirming any proof we supply, please be sure to review your proof carefully and confirm that every detail on your proof is correct including wording, dates, spelling, punctuation, capitalization, color choices and layout. Since all computer monitors and devices display color differently, we cannot guarantee print colors will match colors viewed on screen. For these reasons, we do not accept returns based on color nor do we accept returns for approved proof errors.
Comments, Reviews, Communications and Other Content
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. The Decal Zone reserves the right (but not the obligation) to remove or edit any content.
If you do post content or submit material, and unless we indicate otherwise, you
• (a) grant The Decal Zone and its affiliates a non-exclusive, royalty-free and fully sub licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
• (b) The Decal Zone and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to The Decal Zone, including the execution of deeds and documents, at the request of The Decal Zone.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to The Decal Zone: ( i) the content and material is accurate; ( ii) use of the content and material you supply does not breach any applicable The Decal Zone policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify The Decal Zone and its affiliates for all claims brought by a third party against The Decal Zone or its affiliates arising out of or in connection with a breach of any of these warranties.
Because The Decal Zone lists a number of products for sale on the website and hosts many comments, it is not possible for us to be aware of the contents of each comment or review that is displayed. Accordingly, The Decal Zone operates on a "notice and take down" basis. If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by following our Notice and Procedure for Notifying of Defamatory Content. Once this procedure has been followed, The Decal Zone will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.
Copyright, Authors' Rights and Database Rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Decal Zone. All software used on this website is the property of The Decal Zone. You may not systematically extract and/or re- utilize parts of the contents of the website without The Decal Zone's express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without The Decal Zone's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without The Decal Zone's express written consent.
The Decal Zone and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Notice to The Decal Zone of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, copy the Notice to The Decal Zone of Copyright Infringement below into your word processor program, complete it in accordance with the instructions in the Notice and send a printed, signed copy to: The Decal Zone, 19141 McCowan Road, Mount Albert, ON L0G 1M0. Please note that this procedure is exclusively for notifying The Decal Zone that your copyrighted material has been infringed. Please provide your address, telephone number, and e-mail address.
Important Warning: Giving false, misleading or inaccurate information in the Notice to The Decal Zone of Copyright Infringement may result in civil and criminal liability.
Notice to The Decal Zone of Copyright Infringement
In the matter of The Decal Zone.
I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:
1. I refer to the website www.godecalzone.com. I make this statement in support of my giving The Decal Zone notice that, via the website, it is causing or contributing to an infringement of copyright.
2. The work in which copyright is claimed to subsist is [please clearly identify and describe the copyright work(s) claimed to be infringed] ("Copyright Work").
3. [I am] OR [I am authorized to act on behalf of] the owner of an exclusive right in the Copyright Work that is claimed to be infringed. [If the person making the statement is acting on behalf of the Complainant please include the following:] The person/entity claiming that its rights in the Copyright Work have been infringed is [please state name and address of the person/entity] ("Complainant"). I am [please explain the relationship of the signatory to the Complainant].
4. The material which is claimed to infringe the Copyright Work ("Infringing Material") is: [please clearly identify and describe the infringing material or work(s)].
5. The Infringing Material appears on the website at [please cut and paste the address of the relevant Web page from the website where the Infringing Material appears].
6. The use of the Infringing Material described in paragraph 5 infringes [my rights] OR [the rights of the Complainant] in the Copyright Work and is not authorized by the copyright owner, its agent(s), or the law.
7. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Infringing Material.
Statement of Truth
I declare the facts stated above to be true.
Notice and Procedure for Notifying The Decal Zone of Defamatory Content
If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by copying the Notice to The Decal Zone of Defamatory Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a printed signed copy to: The Decal Zone, Defamation Notices, 19141 McCowan Road, Mount Albert, ON L0G 1M0. Please note that this procedure is exclusively for notifying The Decal Zone of Defamatory content on or advertised for sale on the The Decal Zone website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
Important Warning: Giving false, misleading or inaccurate information in the Notice to The Decal Zone of Defamatory Content may result in civil and criminal liability.
Notice to The Decal Zone of Defamatory Content
In the matter of The Decal Zone.
I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:
1. I refer to the website www.godecalzone.com. I make this statement in support of my giving The Decal Zone notice that, via the website, it is causing or contributing to the publication of a defamatory statement.
2. The defamatory words appear on the website at [please cut and paste the address of the relevant Web page from the website where the defamatory words appear]. 3. The words that I consider to be defamatory are [please repeat the exact words you are complaining about].
4. These words are defamatory because [please state why you consider the words are defamatory].
5. The defamatory words are untrue because [please explain why the words complained of are untrue and what you believe the true position is].
6. I understand that this statement may be used in any court proceedings that may arise out of or relating to the defamatory words which I have complained about. Statement of Truth
I declare the facts stated above to be true.